(20 Reviews)
100% Recommended

Carla Koller

Potomac, MD
Custom Tour Specialist

I have loved every minute of my more nearly 40 years as a travel consultant, and focus on leisure travel planning and customized tour arrangements for individuals, couples, families, and groups.  Some of my highlights include:

Family Vacations Expert

I help those interested in travel navigate the sometimes confusing landscape of travel planning. I can offer basic advice about sightseeing opportunities, suggest unique experiences that various age groups will find exciting, or help clients plan a getaway specifically tailored to the divergent interests of the participants. Whether you want to immerse yourself in adventure or have a unique cultural experience, travel to world capitals or see off-the-beated-path destinations, cross items off your bucket list, or photograph spectacular sunsets from a lonely beach, I have the expertise to help you plan a distinctive itinerary.


I have always loved to witness the interaction of family members on vacation, when everyone is relaxed and having fun together. I find it immensely satisfying to help others create memories they can cherish for a lifetime. I know that it's necessary to achieve a balance between individual interests and what will work well for a group, and I work closely with clients to design trips that have that balance.


It's not magic! Over the past five decades, I have learned through personal experience, coordinating travel for my two children and their spouses, and five grandchildren and their spouses or significant friends. Multi-generational vacations can be rewarding, but only if the details are well planned. I use a checklist that is extremely helpful, and I share my insights into what can work well and what doesn't work at all. I love helping my clients plan great travel experiences for their families.


Keeping up with the constant changes in the travel industry -- and the world today -- is challenging. But I enjoy that challenge, and nothing pleases me more than to help supply every one of my clients with the latest information they require to travel to their destinations, and to have memorable times on vacation.

My Travel Albums

Family Fun Travel

My Travel Stories

Family - Multi Generational Travel

Over the past five decades, I have learned through personal experience, coordinating travel for my two children and their spouses, and five grandchildren and their spouses or significant friends. Multi-generational vacations can be rewarding, but only if the details are well planned. I use a checklist...Read more.

My Reviews

81 of 121 people found this review helpful
The best travel agent ever!
I have used Carla's expertise in planning vacations and general travel for approximately 20 years and that alone should be a strong endorsement. Carla is a unique professional in that she not only is an expert in travel arrangements, hotels, transportation, and geographic destinations, but is someone who personally cares about her clients. She is unruffled with a kind and caring quality ensuring that every trip experience is a wonderful memory- numerous trips to Europe, Canada, Mexico, Dominican Republic and cruises.
By  Rorie  from  Potomac, Maryland
Traveled to  Czech Republic ~ Europe
I would recommend this agent to my family and friends
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71 of 116 people found this review helpful
The most informative trip of our lives!
We found her very easy to work with. She answered all our concerns without making us feel that our concerns were not important. We had a meeting before we left for our trip and were able to meet the others on our tour including our tour leader. We were given information about our accommodations, our free time and resources to read before we left.
By  Informed traveler  from  Columbia, MD
Traveled to  Sicily ~ Italy ~ Europe
I would recommend this agent to my family and friends
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70 of 121 people found this review helpful
Carla Koller, Our Travel Guru
Dear Sir or Madam,

Simply put, if there were a Hall of Fame for travel agents, Carla Koller would be a unanimous inductee. She has a unique ability to grasp the trips we envision and to transform our conceptions into reality. Her knowledge of transportation, lodging, and fares is encyclopedic, but her imagination and insight -- born of her clear love of travel -- never fails to enrich our experiences in most creative and exciting ways. Carla not only excels in follow-through (enacting our preferred choices), but in follow-up (keeping us fully informed as things fall into place). In the past year alone, she has assisted our travels to Scotland, England, France, and Albania. All were immense successes. Ireland is now in train and we know it will be, too. She is a pleasure to work with. So let's be perfectly clear: we no longer consider going anywhere without the aid and advice of the incomparable Carla Koller.

Sincerely,
Maryruth Coleman and John Withers
Potomac, Maryland
By  Potomac Travelers  from  Potomac, MD
Traveled to  Scotland ~ Europe
I would recommend this agent to my family and friends
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65 of 111 people found this review helpful
The best travel agent !
Working with Carla has always been totally professional !
Carla is always has full knowledge of what she is booking in flights,hotels & sights.
She is very much in tune to the needs of the customer & tries to get the best pricing too.
It is a pleasure to work with someone who cares & always is available to talk to you or email you,
All of my trips with Carla have been exceptional in all regards !
I will continue to use Carla & look forward to my next trip !
By  Europe   from  washington,DC
Traveled to  Milan ~ Italy ~ Europe
I would recommend this agent to my family and friends
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64 of 115 people found this review helpful
Top-Notch Travel Agent
We have been extremely pleased with the travel services provided by Carla Koller of the Travel Place in Potomac, MD. We have used Carla for numerous trips since 2006. Our most recent trip was to Italy. She did a fabulous job in helping us decide where to visit and what to see; in booking all the hotels, car rentals, tours, and airline tickets; and in providing numerous travel tips to make our trip as pleasant as possible. She was also very mindful of our budget. Over the years, we have been very impressed with Carla’s travel knowledge and competency. Last, but not least, Carla is a delight to work with. She has a very warm personality, and she is a lot of fun. Carla is a top-notch travel agent and we highly recommend her.
By  Linda & Jerry  from  Potomac, MD
Traveled to  Italy ~ Europe
I would recommend this agent to my family and friends
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Destination Expert:

  • Caribbean

Travel Specialist:

  • Groups

Certifications/Awards:

  • Tauck Academy Certified Agent
  • Tauck Achiever for 2014
  • Celebrated Legend 2024-2025

Industry Affiliations:

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